Shipping policy

Packages are shipped Priority Overnight or Next Day Air with No Signature Required using Fedex and/or UPS as the courier(s) within 3 business days of the order. We do not ship on Fridays, Saturdays or Sundays. Please be prepared to begin your cleanse the day you receive your order. All 5 day cleanses will arrive in two separate shipments 3 days apart.

No refund will be given if the courier does not deliver on time. If the courier is unable to access your home or building, theywill determine if it is appropriate to deliver your package or reattempt the next day. Products are shipped in packaging that can maintain adequate temperature for up to 48 hours depending on weather conditions. 

No refund will be given for packages that are lost, discarded, stolen, or spoiled due to lack of timely refrigeration once delivered. These events are out of our control and we do not insure our shipments. It is up to you to ensure your items are quickly brought inside once delivered.

If your order arrives incorrect, please notify us immediately so we can quickly make the most appropriate remedy.In most cases, we will provide a partial refund if we made a mistake with your order. We will not re-ship missing items to remedy incomplete or incorrect orders. Please check that you have received the correct products and refrigerate them as soon as possible.